Thuraya activations slowed down

Due to the implementation by Thuraya of a new billing and SIM activation system, activations can take up to 1 full business day and in some case 2 days. In addition, we cannot assign webpasswords anymore to new activations or access the PIN codes linked to SIM cards. We expect these issues to be solved in the coming weeks. We apologize for the inconvenience. If you have any concerns, please write to support@xsatsupport.com or contact your account manager.

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